Conduct Policy

Spam Policy

Fraud Policy

Privacy Policy

Terms of Service

COPPA

Mail2World Fraud Policy

Mail2World does not tolerate or support any type of fraud under any circumstances and strictly prohibits use of Mail2World email services to perpetrate fraud. All attempts to use our email service or system infrastructure for purposes of fraud and any violation of our fraud or SPAM policies or Terms of Service will result in aggressive legal action, including criminal charges and punishment to the full extent of the law.


How Mail2World fights fraud

Mail2World strongly believes we have an obligation to proactively protect and inform our users against fraud. We have instituted an extensive array of system-wide filtering and alert mechanisms supplemented by human detection and monitoring methods to recognize and stop outgoing and incoming versions of fraud emails. For example:
  • Based on certain keyword matches commonly used in fraud emails, these emails are also rejected back to the sender.
  • Accounts are automatically deactivated from our system if used to send unsolicited commercial email (SPAM). Our filters recognize and flag emails sent to more than a certain number of recipients and automatically disable the user. Tolerances for new users are lower than for long-term users, to make it difficult for fraudsters to hit and run.
  • All outgoing messages are checked for suspicious content before they are sent. If a message contains SPAM or other undesirable content, it is flagged as Outgoing SPAM.
When fraud emails are captured by our filters or reported to us by our users, Mail2World:
  1. Conducts internal investigations into the source of fraud emails.
  2. Immediately disables perpetrators using Mail2World email accounts to commit their crimes.
  3. Although personally identifiable information is confidential (see our Privacy Policy), when deemed necessary, Mail2World will divulge information about the identity and actions of suspected perpetrators of fraud to interested parties and law enforcement authorities.
What to do if you receive a fraud email

If you have received an email that you suspect involves fraud of any kind, please immediately inform Mail2World's fraud protection team by copying the suspicious email message and its header information into a new email addressed to fraud@mail2world.com. The header is very important for tracking down the message's point of origin. You can view and copy header information by clicking the Display Headers link just below the date in the open email.

Back to top



What is the Nigerian 419 scam?
How can I recognize a Nigerian 419 scam?
What should I do if I receive a Nigerian 419 email?

Mail2World believes education is the best way to stamp out email fraud scams. One of the most pervasive, ongoing scams is called Nigerian 419. We provide information here to help our users recognize and avoid a 419 scam email when they receive it. We also offer a list of recommended actions our users can take to help Mail2World and criminal investigators identify 419 perpetrators.

To protect our users against the ongoing Nigerian 419 email scam, Mail2World has set up a specific set of Nigerian 419 filters and alerts. Although it's not possible to completely eliminate all fraud emails, Mail2World has been remarkably successful in the battle against Nigerian 419 email traffic. About 35 percent of Nigerian 419 emails sent through the Mail2World system is tagged by our SPAM filters as "hoax" SPAM. Once identified, these emails are no longer allowed to be sent and are rejected back to the sender. Examples of Mail2World's tactics against Nigerian 419 include:
  • Based on certain keyword matches commonly used in Nigerian 419 emails, these emails are also rejected back to the sender.
  • Accounts are automatically deactivated from our system if used to send unsolicited commercial email (SPAM). Our filters recognize and flag emails sent to more than a certain number of recipients and automatically disable the user. Tolerances for new users are lower than for long-term users, to make it difficult for 419 senders to hit and run.
  • All outgoing messages are checked for suspicious content before they are sent. If a message contains SPAM or other undesirable content, it is flagged as Outgoing SPAM.
  • Although personally identifiable information is confidential (see Privacy Policy), Mail2World will divulge this information to legal authorities when deemed necessary, particularly in cases where 419 fraud emails are involved.
What is the Nigerian 419 scam?

Billions of dollars have been lost to this worldwide scam, which has been running since the early 1980s. The scam is typically referred to as "419" after the section of the Criminal Code of Nigeria covering these kinds of scams. They are also called "Advance Fee" scams because they usually attempt to extort money or credit in advance of a promised financial benefit.

A 419 scam operates as follows: The target victim receives an unsolicited email, fax or letter often referring to Nigeria or another African nation. The message contains a money laundering or other illegal proposal OR it may describe a legitimate business proposal. At some point, the victim is asked to pay something up front to gain the benefits of the proposal. This payment may be described in the email as an "advance fee," "transfer tax" or "performance bond." Or the victim may be asked to extend credit, grant COD privileges or return "change" on an overage cashier's check or money order. If the victim pays the original amount, many "complications" may follow that require still more advance payments until the victim either quits, runs out of money or both.

Back to top

How can I recognize a Nigerian 419 scam?

Some of the 419 scams play on victims' greed, but many play on financial neediness, altruism or religious feelings. Business-related scams entice small to mid-sized business people or faith-based organizations to pay advance fees to bid on non-existent contracts, or to give money to pay fees associated with moving money to their bank account. The religious scams, sprinkled with a lot of references to God and church work, prey especially on faith-based organizations.

Variations of 419 or Advance Fee fraud emails are very creative and virtually endless. Most letters are variations of the following:
  • You receive an "urgent" business proposal "in strictest confidence" from a Nigerian civil servant or businessman.
  • The sender, often a member of the "contract review panel", obtained your name and profile through the Chamber of Commerce or the International Trade Commission.
  • The sender recently intercepted or has been named beneficiary of the proceeds from real estate, oil products, over-invoiced contracts, cargo shipments or other commodities and needs a foreign partner to assist with laundering the money.
  • Since the sender's government or business position prohibits opening foreign bank accounts, senders ask you to deposit the sum, usually somewhere between $25-50 million, into your personal account.
  • For your assistance, you are told you will receive between 15-30 percent of the total, which sits in the Central Bank of Nigeria awaiting transfer.
  • To complete the transaction, the sender asks you to provide your bank's name and address, your telephone and fax numbers, the name of your beneficiary, and, of course, your bank account numbers.
  • The sender promises to forward your share within ten to fourteen working days.

Back to top

What should I do if I receive a Nigerian 419 email?

1. DO NOT RESPOND TO THE 419 SOLICITATION

2. Immediately inform Mail2World's fraud protection team by copying the 419 email message and its header information into a new email addressed to fraud@mail2world.com. The header is very important for tracking down the message's point of origin. You can view and copy header information by clicking the Display Headers link just below the date in the open email.

3. Notify your own nation's national law enforcement agency.

United States: If you are a U.S. citizen or resident who has received a 419 email but have NOT suffered a financial loss to the 419 scam, you may email 419 documents to the United States Secret Service (USSS) at 419.fcd@usss.treas.gov. Due to the sheer volume of materials received, USSS does not respond to submissions to this address. The information you send them will be entered into the USSS database for further investigation.

If you are a U.S. citizen or resident who HAS suffered a financial loss to a 419 scam, you may contact the nearest Field Office of the United States Secret Service.

Canada: Direct your 419 fraud inquiries to the Regional Offices of the Royal Canadian Mounted Police (RCMP) Commercial Crime Branch (CCB). Phone and fax numbers of the nearest RCMP/CCB office are available from any local detachment of the RCMP.

Phonebusters National Call Centre (PNCC), a joint partnership involving the Ontario Provincial Police and the RCMP, is very interested in receiving copies of "new" versions of Nigerian 419 letter schemes, particularly those involving Canadian mailing addresses or telephone numbers. You can email such 419 letters to Phonebusters at WAFL@phonebusters.com.

You may also want to visit the Royal Canadian Mounted Police Web site , which contains a section on the Nigerian 419 scam.

Back to top

United Kingdom: The UK has decentralized Nigerian 419 reporting and is only interested when there has been a loss or a UK bank account or phone number is given by the 419ers. Complete reporting instructions can be viewed at the London Metropolitan Police website section concerning Nigerian 419 fraud at http://www.met.police.uk/fraudalert/419.htm.

South Africa: Fax all documents pertaining to the 419 scam to the Commercial Branch, South African Police Service, Head Office, addressed to the attention of Superintendent S. C. Schambriel at facsimile number +27 12 339 1202. You may also telephone information to number + 27 12 339 1203 or e-mail hq.commercial@saps.org.za. Please mention whether or not you have incurred any financial loss.

Finally, you can report South African-related 419 letters on the Web site of 419 Legal, a site associated with the Commercial Branch of the Johannesburg Police. The 419 Legal organization files complaints with ISPs that host 419ers who send out solicitations mentioning South Africa.

The Netherlands: The Dutch National Fraud Bureau in the Financial Crimes unit of the Dutch National Bureau of Investigation is conducting an investigation to worldwide 419 fraud practices. If you have had contact with 419 fraud suspects from The Netherlands and are a victim of this fraud, you can cooperate with the Bureau's investigation by sending a written report. Mail your report to:

Dienst Nationale Recherche Informatie
Landelijk Bureau Fraude
Postbus 3016
2700 KX Zoetermeer
The Netherlands

Australia: According to the West African Crime Section (WAOCS) in the UK, Australians are to report Nigerian 419 matters in Australia to their local police and to the Australian West African Organized Crime Section at er-waoc@afp.gov.au.

Back to top

Home  |  Services  |  Features  |  Benefits  |  Policies  |  Site map  |  Contact us  |  Sign up

Copyright © 2012, Mail2World. All rights reserved.
Acceptable Use, Privacy Policy and Terms of Service statement