Conduct Policy

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Mail2World Conduct Policy

Mail2World is a messaging technology company that provides messaging solutions and services designed for personal and business use. As we are concerned about safeguarding the interests of our membership, we have established principles governing the acceptable use of our email system, which members agree to when they create an email account. For a more detailed description of these policies, please see our Terms of Service agreement. This Acceptable Use Policy is a quick reference for the proper use of the service; it outlines what actions constitute system abuse, what penalties will be incurred for abuse, and what recourse members and other Internet users have to protect themselves from abusive practices by others.


Unacceptable Practices

The following list of actions constituting system abuse is not exhaustive; members should use our Member Support Form for clarification on any issues.
  • Using the auto-responder, vacation reply, forwarding or POP retrieval features with other Web-based mail providers that have the same options, to prevent the creation of infinite "mail loops".
  • Providing false data on the registration forms and surveys, including the fraudulent use of credit cards.
  • Using the service in connection with chain letters, junk email, spamming or any duplicative or unsolicited messages (commercial or otherwise).
  • Harvesting or otherwise collecting information about others, including email addresses, without their consent.
  • Creating a false identity or forging an email address or header, or otherwise attempting to mislead others as to the identity of the sender or the origin of the message.
  • Transmitting through the service unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material of any kind or nature.
  • Transmitting any material that may infringe the intellectual property rights or other rights of third parties, including trademark, copyright or right of publicity.
  • Transmitting any material that contains viruses, Trojan horses, worms, time bombs, cancelbots, or any other harmful or deleterious programs.
  • Interfering with or disrupting networks connected to the service or violating the regulations, policies or procedures of such networks.
  • Attempting to gain unauthorized access to the service, other accounts, computer systems or networks connected to the service, through password mining or any other means.
  • Interfering with another member's use and enjoyment of the service or another entity's use and enjoyment of similar services.
Protective Measures
  • We are not an anonymous mail service. We track the IP address of the system we receive mail from and include it in the message header information, which appears as X-MAILFROM-IP: [.....(numbers).....]. To find the header information of a message you're reading, click the Show Header button located near the top left of the message area.
  • We maintain a full login IP history for each account.
  • Our SMTPs are not public relays.
  • We do not allow numeric characters at the beginning of an Mail2World email address; therefore, any login name beginning with a numeric character is a forgery.
Corrective Measures
  • The IP address of any problem account will be forwarded to the appropriate department for further lookups and tracking; this includes, but is not limited to, cross-referencing an IP address with the logs of the Internet service provider that owns the address.
  • Complaints from any domain regarding unsolicited email (Spam) will be investigated and the offending account will be subject to termination.
  • We reserve the right to terminate the account of any member who violates this policy or the Terms of Service agreement.
  • We reserve the right to legal action against any person who sends unsolicited mail; such action includes, but is not limited to, charges for the use of our bandwidth, disk space and CPU usage.
  • Although personally identifiable information is confidential (see our Privacy Policy), we will divulge this information to legal authorities when necessary.
Reporting Abuse

We are dedicated to eradicating unsolicited mail and other abuses of the system as outlined in this policy and the Terms of Service agreement. All complaints and queries can be forwarded to our abuse coordinator at abuse@Mail2World.com.
  • To report a case of system abuse, please include the full unedited content of the message and the full message header in an email to us. Without the header information, we cannot track the originating IP address. To find the header information of a message you're reading, click the Show Header button located near the top left of the message area. Copy and paste the entire header into your email to us.
  • When submitting a complaint, you are giving Mail2World express consent to log into your account to examine the problem. We will reply to you regarding your complaint as soon as possible.
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